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About Us

Our team are passionate about fostering hope and assisting people to live their best lives. We use a non-judgemental holistic approach to connect, understand and highlight capacity, uniqueness and individuality.
Discover Renew
Years of Experience
Our leadership team at Renew boasts a wealth of over 100 years of combined disability specific experience and expertise.
Regions of operation
Our practitioners live and work in the communities that we practice in.  We are in Toowoomba, Warwick, Dalby, Lockyer Valley, Rockhampton, Yeppoon, Gladstone, and Biloela.
Evidence of meeting the participant
Renew stands out with a 100% rate of meeting participants, including their supports, in contrast to the mere 13% average among other organisations offering PBSPs.
Commitment to innovation
Renew is dedicated to fostering innovation within the disability sector by actively seeking new approaches and solutions, rather than merely replicating existing models.
We are excited to announce, in mid 2023, we are expanding to service Caboolture, Redcliffe and the Sunshine Coast!
Company Profile

Renew: Empowering Individuals to Achieve a Fulfilling Life through Expert Psychology & Behaviour Support Services

At Renew, we have over 100 years combined experience in supporting and empowering individuals to overcome their challenges and achieve their goals. Our services are tailored to the specific needs of our clients, and we have a strong focus on achieving outcomes that meet their expectations.

Our commitment to delivering high-quality services is reflected in our proactive and responsive approach. We work closely with a variety of professionals and organisations to ensure that our clients receive the best possible care and support.

Located in the beautiful garden city of Toowoomba, our head office provides services to a variety of communities, including Dalby, Warwick, Stanthorpe, and the Lockyer Valley. Our team also includes professionals working in Gladstone, Biloela, Rockhampton, Yeppoon, and other regional centres. Additionally, our team leader and other members operate from the Sunshine Coast, providing support to communities from Caboolture to Wide Bay.

We take great pride in our strong community connections and our ability to collaborate effectively with other professionals and organisations to achieve positive outcomes for our clients. At Renew, we are committed to supporting individuals in overcoming their challenges and achieving their goals, and we look forward to continuing to do so for many years to come.
Our Background

Renew Psychology and Behaviour Support: A Journey of Empowerment

Renew Psychology and Behaviour Support was established as an Australian workplace injury and rehabilitation company with a strong professional interest in effective and efficient return to work treatments and psychological care. Established in the early 2000s, the company has become a trusted name in the industry, with a reputation for delivering high-quality services to its clients.

In 2017, Renew expanded its services and launched a disability arm that has now become the core of the company. As a registered NDIS provider, Renew offers a wide range of services tailored to meet the needs of its clients. Renew is committed to delivering the same high-quality service provision that it provided within the rehabilitation space for over a decade. With a team of registered Positive Behaviour Support Practitioners and Psychologists, Renew provides specialised NDIS support to help individuals, their families, and their support systems achieve a better quality of life.

At Renew, we strive to provide tailored clinical expertise that enables individuals and organisations to work together towards achieving measurable and enduring quality of life outcomes. We believe that our commitment to providing high-quality and experienced services is what sets us apart, and our track record of successful outcomes is a testament of our dedication to our clients.
Our team


Headshot of Michelle Toombs
Michelle Toombs
Managing Director & Behaviour
Support Practitioner
Headshot of Jason Toombs
Jason Toombs
Director & Psychologist

Team Leaders

Headshot of Leanne Jago
Leanne Jago
Manager – Professional Services
Headshot of Kelda Johnstone
Kelda Johnstone
Senior Team Leader (Toowoomba)
Headshot of Cristel Taylor
Cristel Taylor
Senior Team Leader (Caboolture, Redcliffe & Sunshine Coast)
Headshot of Karen Smith
Karen Smith
Manager – Operational Services
Headshot of Malea Ind
Malea Ind
Team Leader (Toowoomba)
Headshot of Kylie Riseley
Kylie Riseley
Team Leader (Gladstone, Rockhampton)

Behaviour Support & Psychology Team

Headshot of Sara Utz
Sara Utz
Psychologist (Provisional)
Headshot of Anaïs Hockin
Nick Frost
Psychologist (Provisional) & Behaviour Support Practitioner (Gladstone)
Headshot of Samantha Taylor
Anaïs Hockin
Behaviour Support Practitioner (Toowoomba)
Headshot of Samantha Taylor
Samantha Taylor
Behaviour Support Practitioner (Toowoomba)
Headshot of Aleisha Hudson
Aleisha Hudson
Behaviour Support Practitioner (Toowoomba & SW Queensland)
Headshot of Courtney Sweet
Courtney Sweet
Behaviour Support Practitioner (Toowoomba & Dalby)
Headshot of Stephany Lockwood
Stephany Lockwood
Behaviour Support Practitioner (Toowoomba, Lockyer and Brisbane Valleys)
Headshot of Courtney Sweet
Arna Agnew
Behaviour Support Practitioner (Gladstone & Rockhampton)
Headshot of Stephany Lockwood
Mia Holzl
Behaviour Support Practitioner (Toowoomba)
Headshot of Stephany Lockwood
Joshua Kok
Behaviour Support Practitioner (Toowoomba)
Headshot of Eliza Walker
Eliza Walker
Behaviour Support Practitioner (Toowoomba)

Administration Team

Headshot of Team Leader
Danielle Taylor
Therapy Assistant
Headshot of Team Leader
Skye Sales
Administration Officer

Want to contribute to the creation of a better world?

Join Our Team
Join Our Team
We make a real difference in people’s lives every day.
We have a depth and breadth of experience and expertise to foster your  development journey in the role which you have been recruited for – onboarding, mentoring and professional development.
Our team is deeply committed to our company's purpose, core values, and to supporting one another.
4 Day Work Week
Renew is dedicated to fostering a work culture that supports a harmonious balance between professional and personal life. 100% pay for 80% of time whilst maintaining 100% productivity.
We have fun!
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Unlock Your Potential, Thrive with Our Expert Support

Get in Touch
Get in Touch